Frequently asked questions 🤔

Have questions? We’re here to help

How can I see a preview?

Our cards & designs are made manually by a team of graphic designers, so we can't send automatic previews. However, we do have a 100% happiness guarantee, and if you aren't totally happy with your card, we'll replace it free of charge with no questions asked!

When will my order arrive?

Our personalised cards take 2-6 days to dispatch. If you haven't received a dispatch email within 6 days, just send us a email below!

Can I make a special request?

Absolutely! Send us a message below with your order number and your request, and we'll be happy to help!

My order is wrong, help!

Oh no! We'll fix any problems for you right away. Just send us an email below.

✉️ Need to message us?

We'd love to help. Message us using the form below or email us at hello@allstarcards.co
We'll make sure to get back to you within 24 hours!

Thanks for contacting us. We'll get back to you as soon as possible.